Privacybeleid

Last updated: 24 October 2026

1. Who is responsible

Steijn Accountants B.V., trading as Duts, is the controller for the personal data processed via dutslife.com.
Address: Kardeel 25, 3891 AL Zeewolde, the Netherlands
Email: info@dutslife.com
Chamber of Commerce (KvK): 84360054

2. What data we process

  • Order data: name, email address, phone number, billing and delivery address, ordered products, order and payment status.
  • Payment data: processed by our payment providers. We do not see or store your full card details.
  • Customer account: your login email and order history, if you create an account.
  • Newsletter: your email address and your consent.
  • Messages: what you send us via email, the contact form or the withdrawal form.
  • Website data: IP address, device and browser data and pages visited, via cookies and similar technologies.

3. Why we process your data and on what legal basis

  • Processing and delivering your order, returns and customer service: performance of the contract (art. 6(1)(b) GDPR).
  • Our accounting and tax records: legal obligation (art. 6(1)(c) GDPR).
  • Sending our newsletter: your consent (art. 6(1)(a) GDPR). You can unsubscribe at any time via the link in each email.
  • Inviting you to review your purchase: our legitimate interest in collecting customer reviews (art. 6(1)(f) GDPR). You can opt out at any time.
  • Security, fraud prevention and keeping the website working: our legitimate interest (art. 6(1)(f) GDPR).
  • Analytics and marketing cookies: your consent via our cookie banner (art. 6(1)(a) GDPR).

4. Who receives your data

We do not sell your personal data. We share data only where needed for the purposes above, with:

  • Shopify (webshop platform, checkout and payment processing). Shopify may also process certain data as an independent controller, as described in its own privacy policy.
  • Payment providers, to process your payment.
  • PostNL, UPS and DHL, to deliver your order.
  • Trustpilot, to send you a review invitation after your purchase.
  • Meta (Facebook and Instagram), only if you accept marketing cookies.
  • Authorities, where we are legally required to do so.

5. Transfers outside the EEA

Some of these parties may process data outside the European Economic Area, for example in Canada or the United States. We only allow this with appropriate safeguards, such as an adequacy decision of the European Commission (including the EU-US Data Privacy Framework) or the EU standard contractual clauses.

6. How long we keep your data

  • Order and invoice data: 7 years, as required by Dutch tax law.
  • Customer account: until you delete your account or ask us to delete it.
  • Newsletter: until you unsubscribe.
  • Messages and withdrawal requests: as long as needed to handle them, and no longer than 2 years after handling, unless they form part of our records.
  • Cookies: as stated in the cookie banner.

7. Your rights

You have the right to access, correct or delete your data, to restrict or object to processing, and to receive your data in a portable format. Where we rely on your consent, you may withdraw it at any time. Email info@dutslife.com. We respond within one month. You may also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens, autoriteitpersoonsgegevens.nl).

8. Cookies

We use functional cookies that are needed for the webshop to work, such as the shopping cart and checkout. Analytics and marketing cookies are only placed with your consent. You can change your choice at any time via the cookie banner or your browser settings.

9. Security

We take appropriate technical and organisational measures to protect your data, including encrypted (SSL) connections and a secure checkout.

10. Minors

Our webshop is intended for persons aged 18 or older. We do not knowingly collect personal data of children under 16.

11. Changes

We may update this privacy statement. The date at the top shows the latest version.